I initially kicked off with checks around dns, certificates, ports and everything checked out but phones would still not update. Skype for business downloads and updates skype for business. For more information and details from microsoft about their recently announced extended support for lync phone edition, please read update on lync phones from microsofts technet blog. Device updates are controlled by the front end server web services and it use the lync file share to distribute the firmware update files. Ones that are called optimized are the devices that contains microsoft built firmware version. Selecting a language below will dynamically change the complete page content to that language. Jun 10, 2015 during a recent engagement, i had ran into an issue updating the firmware version on lync phone edition devices. This cumulative update replaces the september 2016 cumulative update for lync phone edition for polycom cx500, polycom cx600, and polycom cx3000 telephones. The distribution method for this is via the network of course. Microsoft controlled the software stack responsible for support and updates, and.
To see what you miss out by going with a compatible lync phone vs an optimized lync voip phone i looked specifically at the lync voice features and the manageability features. Microsoft lync sometimes referred to as lync was added by thelle in may 2012 and the latest update was made in mar 2020. Jul 30, 2012 troubleshooting lync phone edition is one of the harder aspects of lync deployment engineering. The update contains an image that can be installed on polycom cx500, polycom cx600, and polycom cx3000 telephones. Updating lync phone edition devices by default an installation of lync server does not contain any preinstalled or preapproved updates, this must be performed manually by an administrator. An upgrade of the lync phone edition software solved the issue this time. Microsoft lync phone edition for aastra 6721ip and aastra. Download microsoft lync phone edition for polycom cx500. Imported this new certificate on the lync edge server and now everything works as expected.
You can access it from your work computer, any computersuch as your home computer, a friends computer, or a public computeror a supported cell phone. Polycom uc software for vvx business media, vvx business ip phones and soundstructure all major uc software releases intended for deployment in skype for business formerly lync are qualified by microsoft before being posted on this page. I expect to see the device reboot by itself and have software version 7577. Upgrading the polycom cx700 phone to lync phone edition. If you are using microsoft lync server as a service in other words, a third party for example, microsoft is hosting the servers upon which the software runs, information will be. Registry information to use one of the cumulative updates in this package, you dont have to make any changes to the registry. Download microsoft lync phone edition for aastra 6721ip and.
Microsoft controlled the software stack responsible for support and updates, and the. April 2017 cumulative update for microsoft lync phone edition for polycom cx500, polycom cx600, and polycom cx3000 telephones kb4019529 this cumulative update fixes several issues. For details about the device update web service process and features, see updating devices in the lync server 2010 technet library. Jan 23, 2011 updating lync phone edition devices january 23, 2011 by jeff schertz 141 comments by default an installation of lync server does not contain any preinstalled or preapproved updates, this must be performed manually by an administrator. Cp960 skype for business edition yealink provides various promotions and incentives to help you empower your workforce. We have a new update for lync phone edition, although its benefit is rather localised. The next step is to import the expanded cab file into lync server using the command shell. Skype for business phone edition skype for business feedback. The content was reorganized into client and server pages. Configuration of device updates for lync server 2010 and 20 is pretty much straight forward. Test devices had been configured correctly using serial number and one using mac still no joy. Jun 12, 2014 the device is obviously able to connect to the lync server, as entering an invalid extension returns an invalid number message, and entering an incorrect pin for a correct extension returns the pin does. Dec 10, 2018 this cumulative update replaces the september 2016 cumulative update for lync phone edition for polycom cx500, polycom cx600, and polycom cx3000 telephones. That being said, here is a guide on how to update the.
Microsoft extends support for lync phone edition polycom. The approach microsoft took to providing devices that natively registered to lync was simple. Microsoft extends support for lync phone edition poly. As one of the best providers in more than 140 countries and regions, yealink ranks no. How to update firmware for polycom lync phone edition devices.
Today ive noticed that the aastra 6725ip phone in my office connecting to my home labs lync deployment via public internet never updated the firmware to the latest. Replacing lync phone edition lpe devices including. Replace your lync phone edition lpe devices for skype for business and. Lync phone edition log viewer allows you to view and filter the logs held on the lync phone edition devices. Microsoft lync server 2010 software and hardware requirements. Lync phone edition lpe log viewer lync phone edition log viewer allows you to view and filter the logs held on the lync phone edition devices. Remember, you can always ask the closest network engineer to span the traffic for you, but in some situations that individual. Note that the device update web service, like all lync phone edition components, works the same way with lync server 20 as it.
Mar 17, 2016 enter lync phone edition lync phone edition tls support. Running the testcsphonebootstrap test on the lync server. Ready to install in lync environments the vvx lync edition phone ships from the factory with a microsoft qualified polycom ucs software release. All i have to do now is to connect the phone and leave it idle for 10 minutes or so. Sep 17, 2014 lync phone edition log viewer allows you to view and filter the logs held on the lync phone edition devices. Optimized phones are designed specifically for lync. Skype for business downloads and updates skype for. Clients for lync mobile includes the iphone, ipad, android, windows phone 7 and 8. Now the one im looking at here on amazonis a plantronics usb desk phone. Lync phone edition can only download the root certificate chain used on the lync server and is unable to download or store any additional certificates from a different ca. Deploy lync phone edition devices linkedin learning. Description of the cumulative update for lync phone edition. Enter lync phone edition lync phone edition tls support.
Microsoft manage the operating system windows ce 6. Lync phone edition provides traditional and advanced telephony features, integrated security, manageability and much more. Microsoft provided the code known as aries, which ran on windows ce 6. These logs are actually very useful once the garbage has been removed, and reveal a lot about the signin process and the errors that come with it. Aug 08, 20 powered by lync phone edition these phones have full support to pbx functionalities, access to calendar and contacts, rich conferencing, extended functionalities when connected to the pc, and integrated security and manageability. This is basically the same process as was used in office communications server except that now there are multiple update packages, which on the surface. During a recent engagement, i had ran into an issue updating the firmware version on lync phone edition devices. Troubleshooting lync phone edition is one of the harder aspects of lync deployment engineering. Apr 02, 2011 lync, unlike ocs, receives inband provisioning which includes update url and software version. Apr 28, 2017 microsoft lync phone edition for polycom cx500, polycom cx600 and polycom cx3000 is the first generation of software designed specifically for the phones from polycom to interoperate with microsoft lync server 2010 and microsoft lync server 20. May 22, 2018 these devises also called lync phone edition or lpe devices. Apr 28, 2017 microsoft lync phone edition for aastra 6721ip and aastra 6725ip is the first generation of software designed specifically for the phones from aastra to interoperate with microsoft lync server 2010 or microsoft lync server 20. Sep 10, 2014 lync phone edition log viewer allows you to view and filter the logs held on the lync phone edition devices. Microsoft lync phone edition for aastra 6721ip and aastra 6725ip is the first generation of software designed specifically for the phones.
Lync phone edition devices not updating skype4business uc. Kb3194836 lcd display issues in lync phone edition for polycom cx500, polycom cx600, and polycom cx3000. The software stack was owned and developed by each vendor, with each undertaking third party interoperability program 3pip certification. Lync phone edition and third party root ca authority.
It features stay connected to your colleagues with realtime status. Polycom cx600 lync signin issue ms office spiceworks. The new support lifetime announced by microsoft for lync phone edition is the same as lync 20. Configuring lync server to push out latest microsoft lync. Privacy supplement for microsoft lync phone edition office. Lync phone edition had its flaws but the idea is great. Servers are 64bit only lync server 2010 is available only in 64bit, which requires 64bit hardware and 64bit editions of windows server. The skype4b insider is a blog about the technology we use to communicate in business today. Updates for skype for business clients which contains the sections. Mainstream support through 2018 extended support through. I noticed today that a large shipment of polycom phones we were going to deploy were using the rtm version of lync phone edition and were outdated compared to microsofts latest version.
The microsoft lx6000 headset does not require any software to function. Description of the cumulative update for lync phone. In microsoft 365, lync datacontacts, presence availability information, conversation history, and so onis stored online. These devises also called lync phone edition or lpe devices. Lync meets all your communication and collaboration needs. The polycom vvx 501 ms skype for business edition is your go to phone when searching for a dependable, multitasking business media phone that can keep up with multitasking and busy work days. Polycom cx600 fail to login after certificate renewal on.
Aug 11, 20 configuration of device updates for lync server 2010 and 20 is pretty much straight forward. Configuring lync server to push out latest microsoft lync phone edition firmware. Of the 15 or so features listed it really came down to 6 where the compatible phones dropped off compared to the optimized ones. Here we talk about microsofts skype for business server 2015, lync. The phone will take several minutes to configure itself and reboot, you will need to reprovision the phone by following the installing the lync phone instructions above. The microsoft lync edition vvx phone comes preconfigured to the lync base profile setting as the default instead of generic opensip. Microsoft lync phone edition lpe replacement program for. Lync phone edition provides traditional and advanced telephony features, integrated security. In addition, an extra kb is slipped into the polycom version. Its possible to update the information on microsoft lync or report it as discontinued, duplicated or spam. Updating lync phone edition devices january 23, 2011 by jeff schertz 141 comments by default an installation of lync server does not contain any preinstalled or preapproved updates, this must be performed manually by an administrator. Address book admin tools audio call accounting certificates deploy deployment direct routing exchange exchange 2010 inplace upgrade logging lpe lrs lync lync 2010 lync 20 lync phone edition lync phones lync room system lync server media microsoft teams migration monitoring office 365 online meetings polycom powershell qoe response group rgs. Essentially you just take this phone, plug it invia usb to your desktop, and this device will piggybackoff your existing link. The test device configuration in lync server allows for a single device to automatically download the latest version of the software available.
Troubleshooting lync phone edition issues oxchange. If using your lync server browse to the internal website directory for me this was c. As much as i think headsets are the future, handsets are still very much requested. Wildcard certificates as previously discussed in this blog article lync phone edition devices do not currently like wildcard entries in the lync server certificates.
June 2012 registry information to use one of the updates in this package, you do. Lync phone edition and third party root ca authority as a network administrator, i often check variety of server and application logs to verify the health of the environment. Lync, unlike ocs, receives inband provisioning which includes update url and software version. Microsoft lync phone edition for polycom cx500, polycom cx600 and polycom cx3000 is the first generation of software designed specifically for the phones from polycom to interoperate with microsoft lync server 2010 and microsoft lync server 20. Download microsoft lync phone edition fur polycom cx500. Jul 06, 2014 if using your lync server browse to the internal website directory for me this was c.
Cx500cx600cx3000 user guide microsoft lync cu7 edition. In july 2014 digicert made some changes to their intermediate certificates and i ran into this issue again. Privacy supplement for microsoft lync phone edition. Lync phone edition is a customized windows application running on a windows embedded ce 6. When using lync phone edition you might want to upgrade to lync client on these phones when they become available. Microsoft lync phone edition for aastra 6721ip and aastra 6725ip is the first generation of software designed specifically for the phones from aastra to interoperate with microsoft. There are 2 versions of devices that can be used with microsoft lync\skype for business platforms. April 2017 cumulative update for microsoft lync phone.
The lync file share has to be configured with readwrite access to everyone so that the devices. Optimized for lync 20 vs compatible with lync voip phones. Normal 0 false false false enus xnone xnone microsoft lync server 2010 communications software has the following software and hardware requirements for servers and clients. Polycom cx600 fail to login after certificate renewal on lync. Configuring lync server to push out latest microsoft lync phone edition firmware leave a reply i noticed today that a large shipment of polycom phones we were going to deploy were using the rtm version of lync phone edition and were outdated compared to microsofts latest version. Note that the device update web service, like all lync phone edition components, works the same way with lync server 20 as it does with lync server 2010. Ready to install in lync environments the vvx lync edition phone ships from the factory with a microsoft qualified polycom ucs. This phones comes provisioned with a lync license, so that you can begin making your skype calls right away. Great news for polycom customers who own polycom cx series phonesmicrosoft announced they are extending support for lync phone edition firmware. April 2017 cumulative update for microsoft lync phone edition.
June 2012 registry information to use one of the updates in this package, you do not have to make any changes to the registry. Voiceover after implementing enterprise voice,your organization may choose to usethe lync client as a soft phone, or you mayneed to go with some kind of desk phones. This privacy supplement addresses the deployment and use of microsoft lync phone edition communications software deployed in your or your enterprises network. This update adds the following new time zones for lync phone edition telephones. Feb 20, 20 2701671 description of the cumulative update for lync 2010 phone edition for polycom cx500, polycom cx600, and polycom cx3000 telephones. Updating lync phone edition devices for lync 20 may 31, 20 by jeff schertz 41 comments this article is a brief update to the process previously documented for lync server 2010. Jun 27, 2015 lync phone edition had its flaws but the idea is great. One significant hurdle to overcome is the inability to directly capture network traffic on a lync phone edition device.
If you are using microsoft lync server as a service in other words, a third party for example, microsoft is hosting the servers upon which the software runs, information will be transmitted to that third party. Jul 10, 2011 lync phone edition and third party root ca authority as a network administrator, i often check variety of server and application logs to verify the health of the environment. The skype for business downloads and updates web page that was once on technet has been retired. Optimized lync phones run the lync phone edition software on the phone and support pbx functions, access to calendar and contacts, conferencing and extended functions when connected to the pc, and integrated security and manageability. Dec 01, 20 imported this new certificate on the lync edge server and now everything works as expected. Capturing lync phone edition traffic, part 1 uc ninjas. How to update firmware for polycom lync phone edition. Execute the downloaded program and select a directory to expand the ucupdates. A first party range of phones optimised and designed for skype for business. Lync mobile is a mobile edition of the lync server 2010 client that offers similar functionality, including voice calls via the gsm network, instant messaging, presence and single number reachability. Jan 27, 2016 my lync phone devices actual version is 4. There is version i can update to so i have downloaded the 4.
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